I don't know why I never knew this position existed!
Perhaps because it's only available in 3 states: TN, UT and GA. What a bummer! Hey Apple, I already do this job. Can you add AZ to the list, pretty please?
What if you could enjoy all the comforts of home while working with the coolest new technology? What if you could tap into great employee benefits without even leaving your bedroom? What if that job also happens to be with America’s technology innovator? Now you can redefine work—your way—as an Apple At-Home Advisor. Welcome to your future.
Work the Way You Live
In this critical role, you’ll create another outstanding Apple experience for our customers. As the first point of contact, you’ll field calls from people with iPhone or Mac questions. You’ll provide award-winning customer service, troubleshooting, and support. You’ll use your technical expertise, creativity, and passion to improve people’s lives and put a smile on their faces. You’ll impress, engage, and inspire, all from the comfort of your own living room. Or den. Or bedroom.
Who We’re Looking For
You’ll work independently, from home, 40 hours a week. You’ll use your technical savvy to multitask across systems and applications, analyzing and resolving a variety of complex technical issues. You’ll need excellent verbal and written communication skills, as well as the ability to effectively prioritize and manage your time. You’ll need to be a creative problem solver and decision maker who can self-motivate and work as part of our virtual team. You should also be comfortable navigating a Windows environment.
And Now for the Good Stuff
As a full-time Apple employee, you’ll be entitled to all the perks that come with working for America’s coolest company. These include fantastic benefits, employee discounts, and the opportunity to contribute meaningfully to people’s lives. What else? You’ll start to build a career with an amazing company. There’s no commute, so you’ll save on gas. You’ll reduce your carbon footprint by working from home for a green company. You can wear your bunny slippers to work, every day. You’ll redefine work.
Redefine Work for Yourself
If this sounds like the kind of opportunity that suits your passions, we’d like to hear from you.
Some Things You’ll Need
To be an At-Home Advisor, your workspace must meet specific criteria and you should have certain skills. Below are some of the requirements for this position.
A private workspace in your house, where ambient noise can be minimized during work hours.
A workspace with a desk and ergonomically ﬁtted chair that allows proper installation of your technical equipment.*
An analog phone line that can be dedicated to contact center calls (monthly allowance provided by Apple).**
Internet service meeting minimum system requirements (monthly allowance provided by Apple).**
Self-motivation and the ability to work remotely from coworkers and management.
Technical savvy, including the ability to install, maintain, and troubleshoot your own hardware and software.