Friday, January 25, 2019

How to Block Your Caller ID

Today I helped a client who needed assistance disputing a charge on their credit card. They were duped into purchasing a piece of software considered to be malware. (More on that later.) During the process, the credit card customer service representative instructed my client to call the phone number listed on the transaction. They said the rules are that the customer has to make an attempt to contact the solicitor to cancel the charge. I told the rep that I did not think it was a good idea for my client to call the number and risk having her number added to yet another robo call list. The rep was resourceful and looked up the instructions for blocking caller ID. I have not had this need so I wasn't familiar with the process, but I was happy to learn about it.

Dial *67

We first tested it out by having my client use their landline to dial *67 and then my phone number. I showed them my screen so they could see what it looked like. Once we were confident it worked, we dialed the toll free number of the malware company. I really did not like this part, but the credit card rep told us that it was a standard protocol that needed to be followed in order to dispute the transaction and that this happens a lot. They said they see this a lot and don't expect there to be a live human on the other end. Sure enough, it was only a recording when we called it. Now, if ever it would need to be investigated again, there is a record of the steps taken to dispute the charge.

I hope this helps should you find yourself in this scenario.

Thursday, January 24, 2019

Geekiest Show Ever - Episode 301

It was just Mike and I this time and we like to call it "The M&M Show" for fun. This time we geek out about the Blood Moon Total Lunar Eclipse, how we can't remember shit but want to and then we have fun being distracted by goofy gear for our pets. We talk about whether or not we'll watch Black Mirror's Bandersnatch and on which of our many devices.

Listen on Apple Podcasts

Click here to listen in your browser or download the audio file. Please note this podcast is explicit.

Show notes for apps and stuff we talked about are here: Geekiest Show Ever 301 – All Your M&M Belong to Me

Monday, January 14, 2019

3 Geeky Ladies - Episode 125

logo designed by Donny Yankellow
I've always wanted to be on 3 Geeky Ladies and I finally sat down to record with Elisa and Vicki on their show for this episode: New Year, New You – Episode 125

Listen on Apple Podcasts

Click here to listen in your browser or download the audio file.

We had such a great conversation about all the things we want to do or try for self care this year. There are a lot of great tips and resources in this episode. We talked about ways to get more out of life by being creative. I hope you enjoy it!

I talked about how my oldest son makes his own ringtones on his iPhone using Garage Band app. He's working on a tutorial video for that, so stay tuned. I'm incredible proud of his talent.

Here are some links to the services and software we discussed:
Kindle Unlimited
Skrbly Studio
Day One
Code Academy
Swift Playgrounds

Thursday, January 10, 2019

Geekiest Show Ever - Episode 300

Over on Geekiest Show Ever we celebrated our 300th episode! No, I haven't been on that many of the recordings, but I have been podcasting with this crew for quite a long time.

Listen on Apple Podcasts

Have a listen to the audio file for "Geekiest Show Ever 300 – How did we get here?" and we shall regale you with stories of how the show came to be.

Show notes for apps and stuff we talked about are here: Geekiest Show Ever 300 – How did we get here?