Contact

Would you like to schedule a tech support session?

Text or call:

(918) 246-6669

I try to return calls within 24 hours during weekdays. Please be sure to leave your email address or a phone number where you can receive texts, if possible. This will make it easier for me to follow up and it’s more efficient than phone tag. I screen all calls so the more detail you can provide with your initial request, the better I can research and prepare so we can make the most of our time together. (If you are local to Tucson, I will provide my local mobile number upon request.) Please be sure to repeat the spelling out of your email address when leaving a voicemail in case the call quality drops while you are speaking. Email your questions in advance using this form:

Name:

Email Address:

Message:

Appointments are first come, first served. Please allow ample time if you need to cancel so I can make other arrangements. I use Square to bill and process payment online by credit card. This secure service protects us both and it's easy to use. If you are local to Tucson, I also accept check and credit card in person. Payment is due at the time of service. (I do not share my personal mailing address, so I do not accept checks mailed to me.) Bounced check fees will be billed to the client. My rate is $60.00 per hour rounded up to the nearest 15 minutes. There is a one-hour minimum for house calls and a 15-minute minimum for phone calls or remote support. There is a $10.00 trip fee to drive out to your location.

Please click this link to download, review, and sign my

Confidentiality Agreement

Email it back to me signed or print it out and I can retrieve the hard copy when we meet.

Melissa Davis is an Information Technology Consultant who provides on-site and remote training and technical support to users of Apple devices and related technologies. She can help you build workflows while teaching you how to accomplish tasks more efficiently. Melissa can troubleshoot, assist, and answer questions regarding: Apple software, apps, backups, security, online services and account management, blogging, light website management, graphic design, and data organization. She can troubleshoot and fix most problems with devices such as: Mac computers, iPhones, iPads, iPods, Apple Watch, Apple TV, printers, routers, backup drives, accessories, and other assorted gadgets. If you're local to Tucson, AZ, she can make a house call to your location. People call her TheMacMommy because she is patient and cares for your tech support needs in a holistic way.