Would you like to schedule a tech support session?
Text or call: (918) 246-6669Name:
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I return calls within 24 hours during weekdays. Please be sure to leave your email address or a phone number where you can receive texts, if possible in your communication. This will make it easier for me to follow up and it’s more efficient than phone tag. I screen all calls so the more detail you can provide with your initial request, the better I can research and prepare so we can make the most of our time together. (If you are local to Tucson, I will provide my local mobile number upon request.) Be sure to repeat the spelling out of your email address when leaving a voicemail in case the call quality drops while you are speaking. I welcome your questions in advance! Using this form will generate an email to me. Any information you share using this form will be used solely to contact you and provide assistance.
Appointments are first come, first served. Please allow ample time if you need to cancel so I can make other arrangements. I use Square to bill and process payment online by credit card. This secure service protects us both and it's easy to use. If you are local to Tucson, I also accept check and credit card in person. Payment is due at the time of service. (I do not share my personal mailing address, so I do not accept checks mailed to me.) Bounced check fees will be billed to the client. My rate is $60.00 per hour rounded up to the nearest 15 minutes. There is a one-hour minimum for house calls and a 15-minute minimum for phone calls or remote support. There is a $10.00 trip fee to drive out to your location.
Please click this link to download and review my Confidentiality Agreement.
About
Melissa Davis is an Information Technology Consultant who provides on-site and remote training with technical support to users of Apple devices and related technologies. They call her TheMacMommy because she is patient and thorough, addressing your needs in a holistic way. Melissa can teach, troubleshoot, or fix: Mac computers, iPhones, iPads, iPods, Apple Watch, Apple TV, printers, routers, backup drives, accessories, and other assorted gadgets. She can help you create custom workflows that enable you to accomplish tasks more efficiently with Apple software (apps), backups, security, password management, online services and account management, blogging, light website management, graphic design, and data organization. If you're local to Tucson, AZ, she can make a house call to your location or work with you remotely using Messages and FaceTime apps on her Mac.
