Confidentiality Agreement

Preventing data loss and guarding against identity theft is a top priority. I consider it an honor and a duty to help protect those I assist with the same care and devotion to confidentiality and security that I provide to my own family.

To avoid revealing your personal passwords or other login credentials to me or anyone else, I highly recommend using a password manager to maintain your account information. I can teach you how to use or maintain a password manager without the need to see or know your passwords.

For your protection and for mine, please be advised that you are solely responsible for remembering and/or maintaining your own login credentials and all associated data. I have no desire to know or retain any of the information I might see while assisting you in our technological endeavors because it’s a liability for me to do so. It is, therefore, with this official statement that upon hiring me, you confirm I am not to be held liable for any breach of security that may occur due to inadequate security practices on your part.

I am not responsible for storing or maintaining your login credentials unless you have requested that I do so for the purposes of assisting with a project or to facilitate remote support. For example, in the case of a web development project, I may need to manage logging into a service on your behalf using your login credentials. If you request that I store any personal data relating to you on my device, I will secure your information employing the same methods used to secure my own data*.

Please be advised that you are responsible for changing your passwords and any login credentials needed to access your information in the event you suspect any fraudulent activity. If you ever feel the security of your information has been compromised and you are not sure what to do, please do not delay in requesting an appointment with me to help you change your passwords and investigate suspicious activity. I pride myself in helping people learn to manage their own digital footprint securely.

During project collaboration, account creation, or when requesting technical assistance to restore access to a locked account, I will require your express consent and supervision to view account information if it becomes necessary. I will never disclose any information I might see while working with you unless I am subpoenaed by law to do so.

Here is an example of how to communicate your preference to me when we are collaborating on a project:

If and when required, permission is

[   ] granted 

[   ] denied

to securely store or access login credential information for the sole purpose of facilitating technical support and/or for maintaining online content, e.g., websites, blogs, merchant services, etc. (Please indicate your preference.)

If permission is granted, you agree to permit me to store and enter credentials using an encrypted password manager on your behalf for the sake of efficiency or in the case of remote technical support.

If permission is denied, you agree to always be present to enter your own login credentials when and where required.

Signature ___________________________________ 

Date: _______/_______/___________

*Some ways I secure data:

    • use a password manager to store, encrypt, update, and autofill login credentials and account details

    • run current and patched versions of operating systems, e.g. macOS, iOS, iPad OS, and watchOS on all my devices

    • maintain backups both on-site and off-site using secure cloud storage such as iCloud, 1Password and/or Dropbox along with cloned hard drives 

At any time I may revise this agreement including the terms and details it contains. This page will be the resource for any updates or modifications that may occur.